Privacy Policy
Last updated: 15 October 2026
Who we are and our role as data controller
headzenix operates this website as a commercial resource focused on professional studio production techniques for television news and live shows. We are the data controller responsible for deciding how and why your personal data is processed when you visit our site or interact with our services. Our registered office is at Beaconsfield Studios, Station Road, Beaconsfield, Buckinghamshire, HP9 1LG and you may contact us using the details [email protected] or 01494 671234.
Scope of this notice
This privacy policy explains how we handle personal data of visitors to our site, individuals who submit enquiries through our contact form, and anyone who otherwise interacts with us in the United Kingdom. It covers data collected directly from you and data we receive from third parties in the course of providing our professional resources on studio equipment, camera operation, lighting, sound and production workflows.
Categories of personal data we collect and their sources
We collect identification data such as your name and job title, contact information including email address and telephone number when you use our contact form, technical data such as IP address, browser type and device identifiers, and usage data showing how you navigate our pages. Most information comes directly from you when you complete forms or interact with the site. We may also receive aggregated analytics data from service providers we appoint to monitor site performance.
Purposes of processing and the legal basis for each
We process your data to respond to enquiries you submit via the contact form on the basis of our legitimate interest in providing customer support and maintaining business communications. We use technical and usage data to improve site functionality and user experience under the same legitimate-interest basis. Where we place cookies that are not strictly necessary we rely on your consent obtained through our site-wide cookie banner. We never use your data for direct marketing without a separate lawful basis.
Is providing your data obligatory
You are not required to provide personal data to browse most of the site. However, if you wish to use the contact form we need your name and contact details to reply. Refusing to supply this information will simply mean we cannot respond to your enquiry. You may still access our general resources on studio production without submitting any personal data.
Cookies and similar technologies
We use essential cookies to enable basic site functions and non-essential cookies for analytics. Full details of the cookies we deploy, their purposes and how to manage your preferences are set out in our separate Cookie Policy, which is linked from the site-wide cookie banner and footer. You can withdraw consent for non-essential cookies at any time through the banner controls.
Recipients of your personal data and service providers
We share personal data with carefully selected processors such as website hosting providers, email delivery services and analytics platforms that help us operate the site. These processors act only on our documented instructions and are bound by data-processing agreements. We may also disclose data where required by law, for example to regulators or law-enforcement bodies, or to protect our legal rights.
International transfers of personal data
Some of our service providers are based outside the United Kingdom. When we transfer personal data to these organisations we rely on UK Government adequacy regulations where available, or put in place appropriate safeguards such as the UK International Data Transfer Agreement or standard contractual clauses approved by the Information Commissioner’s Office.
How long we keep your personal data
We retain enquiry-related data for up to two years after the last meaningful contact, after which it is securely deleted. Technical logs are kept for no longer than twelve months unless needed to investigate security incidents. Cookie consent records are stored for the duration of the consent period plus a short administrative buffer.
Security measures and data minimisation
We apply technical and organisational measures appropriate to the risk, including encryption in transit, access controls and regular security reviews. We collect only the data that is necessary for the stated purposes and do not retain it longer than required. No security measure is absolute and users should also take reasonable steps to protect their own information.
Your data protection rights
Under UK GDPR and the Data Protection Act 2018 you have the right to access your personal data, request rectification or erasure, restrict or object to processing, and request data portability where applicable. To exercise any of these rights please write to us at [email protected] or Beaconsfield Studios, Station Road, Beaconsfield, Buckinghamshire, HP9 1LG providing sufficient information for us to verify your identity.
Withdrawing consent and objecting to marketing
Where processing relies on consent you may withdraw it at any time by contacting us or adjusting cookie settings. You also have an absolute right to object to direct marketing and to any profiling we may undertake for that purpose. We do not currently carry out automated decision-making or profiling that produces legal or similarly significant effects.
Complaints to the supervisory authority
If you are dissatisfied with how we handle your personal data you may lodge a complaint with the UK Information Commissioner’s Office. Contact details and guidance are available on the ICO website. We encourage you to contact us first so we can try to resolve any concerns directly.
Children and age restrictions
Our content is aimed at professional adults working in television and live production. We do not knowingly collect personal data from anyone under the age of eighteen. If you believe a child has provided us with personal data please contact us so we can delete it.
Changes to this policy
We review this policy regularly and will update it when our processing activities or legal requirements change. The date at the top of the page shows when the current version became effective. Continued use of the site after an update constitutes acceptance of the revised policy.